REFUND POLICY
- AStar Academy
- Refund Policy
APPLICABLE FOR ONLINE PURCHASES ONLY
Return based on “change of mind” is not accepted by any means.
We will accept returns from customers for purchases sent back and received by us within 7 days of receipt of the shipment ONLY on these following conditions:
- Incorrect or defective item(s) delivered; and
- The items returned to us is in its original condition.
We will extend a full refund for the price of any item that fulfills the above requirements. We regret that shipping cost for your purchase will only be refunded if the return had been due to an oversight on our part.
You can only send your return item(s) to:
ASTAR ACADEMY LEARNING CENTRE
1-1st , 1-2nd and 3-1st floor, Persiaran Mutiara 2,
Bandar Tasek Mutiara,Simpang Ampat 14120 Bukit Mertajam,
Penang, Malaysia